MALCOLM FLOWERS - Managing Director

Malcolm is the founder of Malcolm Flowers Insurances and over the years has built a team of highly skilled people that are knowledgeable and client focused.  His clients enjoy an incredible wealth of support and knowledge at grass roots level. Malcolm is also heavily involved in the Taupo community and has sponsored countless events and causes.

P. 0800 378 6328  Ext. 801  |  M. 021 245 2623  |  E.

Nic has detailed knowledge of the MFI portfolio of products and can target policies to suit your needs whilst building long lasting relationships with all his clients. Nic is very family orientated and most weekends you will find him involved with his children’s activities or at Papamoa fishing.

P. 0800 378 6328  Ext. 815 | M. 029 378 8478  |  E.

NIC FLOWERS - Executive Account Manager
JOHN FLOWERS - Operations & Claims Manager 

John has great expertise and experience in insurance claims and is instrumental in making sure the process is seamless and stress free. He also plays a key role in the development and implementation of MFI policies and practices. Sea fishing is his passion when he’s not at the office and has travelled far and wide to utilise his fishing skills.

P. 0800 378 6328  Ext. 811  | M. 029 378 2314  |  E.

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GEOFF SMITH - Broker Sales Manager

Geoff makes sure the team at MFI are informed of all the changes in the insurance industry, assesses the market potential and heads the sales operation. He is also face to face with a lot of the clients so they have a good understanding of what policies would best suit their needs. Geoff is often out on his mountain bike enjoying the great rides around Lake Taupo.

P. 0800 378 6328  Ext. 803  |  E.

JENNY MARTIN - Account Manager

Fire and general insurance is Jenny’s main role at MFI, and she would be able to provide you with advice on the best type of insurance to suit your needs so that you are protected in any situation. Running is Jenny's passion and in Taupo she is spoilt for scenic routes. 

P. 0800 378 6328  Ext. 810  |  E.

STEVE DENTON - Account Manager

Steve plays a key role in the account management team tapping into his wealth of insurance knowledge. Steve is very keen on the outdoors and particularly enjoys heading up the mountain to make the most of the epic terrain. 

P. 0800 378 6328  Ext. 838  |  M. 021 667 343  |  E.

CARL BARKER  - Account Manager

After 12 years in the insurance industry in the UK, Carl brings great experience and humour to the team at MFI. He is also a very keen cricketer and true to form is still supporting the winning team, the Black Caps. 

P. 0800 378 6328  Ext. 837  |  M. 021 616 252  |  E.

ANDREA MILLAR - Financial Controller. BMS Chartered Accountant

Andrea is a Chartered Accountant who has worked in that capacity for 25 years. She has recently joined the team and her main responsibility is taking care of all the accounting procedures and clerical functions to make sure the business runs smoothly. Andrea has a great interest in recreational swimming for fitness and now participates in some local swimming events.


P. 0800 378 6328  |


Richard is from the UK, with a vast experience in insurance.  He loves football and is a big supporter of Nottingham Forest. Richard is also a qualified chef and the team eagerly await morning tea most days to see what he brings to the table.

P. 0800 378 6328 Ext 814 |  M. 021 191 4656 | E.

ROBYN SHERIFF - Assistant Broker

Robyn assists all the brokers with client information, policy updates, client scheduling and maintaining the database records. She enjoys relaxing, tiki touring around the country and is very proactive as a hash house harrier. 

P. 0800 378 6328  |  E.

TE ANA HELLEUR - Receptionist & Personal Assistant

Te Ana has recently joined MFI to assist with reception duties and to help out as a personal assistant. She is very family focussed and that keeps her extremely busy with her childrens sports and leisure activities. Te Ana also finds time to spend with friends and enjoys being social.

P. 0800 378 6328  |  E.

Anne Stewart - Account Manager

P. 0800 378 6328  |  E.

ROWENA PAYNE - Receptionist

Rowena is MFI’s receptionist who always delivers a warm smile, makes you feel at home as well as ensuring you get to speak to the right person. She manages to balance her busy life by keeping fit mountain biking and spending time in the garden.

P. 0800 378 6328  |  E.

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