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Leadership Team

Mfi Malcolm Flowers Rec 2 Mfi Malcolm Flowers Rec 1

Malcolm Flowers Managing Director

Malcolm, the Insurance expert with 55 years of experience and the face behind the name. His life took a turn toward the insurance industry after injuring his eye working in a joinery factory. Fast ... Read more ↓
Mfi Nic Flowers Rec Mfi Nic Flowers Rec 2

Nic Flowers General Manager

Nic is our General Manager with 35 years of experience in the insurance world, 26 of which have been dedicated to Malcolm Flowers Insurances. When it comes to insurance, Nic is a specialist in comm... Read more ↓
Mfi John Flowers Rec Mfi John Flowers Rec 2

John Flowers Operations & Claims Manager

John is MFI’s operations and claims manager. With over 20 years working in the Insurance industry, John strives to make his clients’ experiences as streamlined as possible. Beyond his role, Joh... Read more ↓
Mfi Geoff Smith Rec 2 Mfi Geoff Smith Rec

Geoff Smith Broker Sales Manager

Geoff has an impressive 55 years of knowledge, experience, and expertise in the Fire and General Insurance Industry. For 34 years at Malcolm Flowers Insurances, Geoff has ensured clients receive op... Read more ↓
Mfi Andrea Millar Rec Mfi Andrea Millar Rec 2

Andrea Millar Chartered Accountant

Andrea is our financial expert who has been with MFI for 6 years and has 35 years of experience in tax accounting roles, including 13 as a Chartered Accountant. Andrea oversees all accounting proce... Read more ↓

Taupō Office

Mfi Steve Denton Rec 2 Mfi Steve Denton Rec

Steve Denton Account Manager

Steve is a Fire & General Insurance Broker, leveraging a wealth of insurance knowledge acquired throughout his career. Steve has spent a decade as an Insurance Underwriter and more than 12 year... Read more ↓
Mfi Jenny Martin Rec Mfi Jenny Martin Rec 2

Jenny Martin Account Manager

Jenny is a Fire & General Broker with over 35 years of insurance expertise. As a Chartered Qualified Insurance Broker and Senior Associate ANZIIF, Jenny thrives on meeting new clients and provi... Read more ↓
Mfi Richard Atkinson Rec 2 Mfi Richard Atkinson Rec

Richard Atkinson Account Manager/Claims Consultant

Richard is a Fire & General Insurance Broker and Claims consultant with over 15 years of expertise in NZ and the UK. Richard is always ready to put his client’s needs first, tackling claims o... Read more ↓
Mfi Te Ana Helleur Rec 2 Mfi Te Ana Helleur Rec

Te Ana Helleur Account Manager

Te Ana is a Fire & General Insurance Broker who brings seven years of expertise and a friendly touch to our team. Te Ana goes above and beyond, ensuring her clients receive nothing but the best... Read more ↓
Mfi Casper Bialek Rec Mfi Casper Bialek Rec 2

Casper Bialek Account Manager

Casper brings valuable experience as a Fire & General Insurance Broker, with 8 years in the industry. Before that, Casper studied filmmaking and spent time on numerous sets, occasionally in fro... Read more ↓
Mfi Carl Barker Rec Mfi Carl Barker Rec 2

Carl Barker Account Manager

Carl has a rich 39-year career in the insurance industry, including an extensive 27-year tenure in broking; With experience working in Palmerston North, Wellington, Taupō, and the UK, Carl brings ... Read more ↓
Mfi Robyn Sheriff Rec 2 Mfi Robyn Sheriff Rec 1

Robyn Sheriff Broker Support

Robyn provides invaluable support to the brokers at Malcolm Flowers Insurances. Leveraging 35 years of expertise in the Fire and General Insurance industry, Robyn seamlessly assists all brokers wit... Read more ↓
Mfi Rowena Payne Rec 2 Mfi Rowena Payne Rec

Rowena Payne Receptionist

Rowena is MFI’s receptionist. She is always there to greet you with a warm smile and ensures you speak to the right person. Outside the office, Rowena balances her busy life by keeping fit... Read more ↓
Mfi Pam Johnson Rec 2 Mfi Pam Johnson Rec

Pam Johnson Administration

Pam is MFI’s administrative expert and has an impressive 46 years of experience spanning clerical and administrative roles across both the public and private sectors in New Zealand and Australia.... Read more ↓
Mfi Heather Harris Rec 2 Mfi Heather Harris Rec

Heather Harris Administration / Broker Support

Heather has recently joined the MFI team and is thriving in the dynamic environment of her three-day work week. Heather brings a wealth of administration and accounts experience to the company and ... Read more ↓

Palmerston North Office

Mfi Anne Stewart Rec 2 Mfi Anne Stewart Rec

Anne Stewart Account Manager

Anne is a Fire and General Insurance Broker with over 25 years of experience in the industry. She enjoys meeting clients and providing custom insurance solutions tailored to their needs. Out... Read more ↓
Mfi Michelle Macakay Rec 2 Mfi Michelle Macakay Rec

Michelle Mackay Account Manager

Michelle’s insurance journey started as a school leaver at State Insurance, later transitioning to the broker sector after raising her two sons. With a career spanning several decades, Michelle v... Read more ↓
Mfi Carl Barker Rec Mfi Carl Barker Rec 2

Carl Barker Account Manager

Carl has a rich 39-year career in the insurance industry, including an extensive 27-year tenure in broking; With experience working in Palmerston North, Wellington, Taupō, and the UK, Carl brings ... Read more ↓

We Take Our Obligations Seriously

 

As an insurance broker, we have a duty to act in the best interests of our clients. Our disclosure information covers a wide range of topics, including how we are paid, our fee structure, and our complaint handling procedures. We encourage you to review this information carefully.

OUR DISCLOSURE STATEMENTS